Administrative

What are the opening hours of NSTC?

NSTC offices’ opening hours are as follows:

Payment/ Collection/ General Enquiries
Mondays to Fridays: 8am to 4.30pm
Saturdays: 8am to 12.30pm

Maintenance
Mondays to Fridays: 8am to 5pm
Saturdays: 8am to 1pm

All our offices (Main Office, Nee Soon South Branch Office & Nee Soon Central Branch Office) are opened during lunch hours, except for Nee Soon Link Collection Centre, which is located at Blk 411 Yishun Ring Rd, is closed during lunch hour from 12pm to 1pm (during weekdays) and on Saturdays. All offices will be closed on Sundays and Public Holidays.


I am a private home resident residing in Nee Soon GRC. Can I book the facilities (i.e. Void Decks/Multi-Purpose Halls/BBQ Pits)?

Only owners of HDB residential flats in Nee Soon GRC are allowed to book the facilities.


How can I book the facilities (i.e. Void Decks/Multi-Purpose Halls/BBQ Pits)?

Residents can use the ‘Book Facilities’ feature on the OneService app to search, book, and enquire about our shared spaces such as the multi-purpose halls and outdoor playfields to host their community interest groups. The Municipal Services Office (MSO) will progressively add more community and sports facilities from government agencies, Town Councils, and other organisations that residents can book and pay for online.


How do I renew or apply for season parking?

This is under the purview of the Housing Development Board (HDB). Please click here to apply or visit their main website for more details.


When is the next Lift Upgrading Programme (LUP)?

This is under the purview of the Housing Development Board (HDB). Please visit HDB | Lift Upgrading Programme (LUP) for more information.


When is the next Home Improvement Project (HIP)?

This is under the purview of the Housing Development Board (HDB). Please visit HDB | Home Improvement Programme (HIP) for more information.


What are the opening hours of NSTC?

NSTC offices’ opening hours are as follows:

Payment/ Collection/ General Enquiries
Mondays to Fridays: 8am to 4.30pm
Saturdays: 8am to 12.30pm

Maintenance
Mondays to Fridays: 8am to 5pm
Saturdays: 8am to 1pm

All our offices (Main Office, Nee Soon South Branch Office & Nee Soon Central Branch Office) are opened during lunch hours, except for Nee Soon Link Collection Centre, which is located at Blk 411 Yishun Ring Rd, is closed during lunch hour from 12pm to 1pm (during weekdays) and on Saturdays. All offices will be closed on Sundays and Public Holidays.


I am a private home resident residing in Nee Soon GRC. Can I book the facilities (i.e. Void Decks/Multi-Purpose Halls/BBQ Pits)?

Only owners of HDB residential flats in Nee Soon GRC are allowed to book the facilities.


How can I book the facilities (i.e. Void Decks/Multi-Purpose Halls/BBQ Pits)?

Residents can use the ‘Book Facilities’ feature on the OneService app to search, book, and enquire about our shared spaces such as the multi-purpose halls and outdoor playfields to host their community interest groups. The Municipal Services Office (MSO) will progressively add more community and sports facilities from government agencies, Town Councils, and other organisations that residents can book and pay for online.


How do I renew or apply for season parking?

This is under the purview of the Housing Development Board (HDB). Please click here to apply or visit their main website for more details.


When is the next Lift Upgrading Programme (LUP)?

This is under the purview of the Housing Development Board (HDB). Please visit HDB | Lift Upgrading Programme (LUP) for more information.


When is the next Home Improvement Project (HIP)?

This is under the purview of the Housing Development Board (HDB). Please visit HDB | Home Improvement Programme (HIP) for more information.